Terms & Conditions

1. About Us

1.1 These Trading Terms and Conditions (“Trading Terms”) apply to all sales of goods and services by our mobile phone retail business based in Edinburgh, United Kingdom (referred to as “we”, “us”, or “our”).

1.2 By purchasing products or services from us, whether in-store or through our website, you agree to be bound by these Trading Terms.

2. Products and Services

2.1 We sell mobile phones, accessories, repairs, and related services.

2.2 All product descriptions, prices, and availability are subject to change without notice.

2.3 Images of products are for illustrative purposes only. Actual products may vary slightly.

3. Prices and Payment

3.1 All prices are shown in GBP (£) and include VAT unless stated otherwise.

3.2 Payment must be made in full at the time of purchase.

3.3 We accept payment by cash, card, and other payment methods as displayed in-store or on our website.

3.4 We reserve the right to refuse or cancel any order if payment is not authorised or if fraud is suspected.

4. Repairs and Services

4.1 Repair times provided are estimates only and not guaranteed.

4.2 We are not responsible for data loss during repairs. Customers are strongly advised to back up all data before handing over their device.

4.3 Any existing damage not related to the repair may worsen during the repair process due to the nature of electronic devices.

5. Returns, Refunds, and Exchanges

5.1 Refunds and exchanges are provided in accordance with UK consumer law.

5.2 Faulty goods may be returned within a reasonable time for repair, replacement, or refund.

5.3 We do not offer refunds for change of mind on opened accessories or completed repair services unless required by law.

5.4 Proof of purchase is required for all returns.

6. Warranty

6.1 Any warranty provided applies only to the specific repair or product supplied.

6.2 Warranties do not cover accidental damage, water damage, misuse, or unauthorised repairs.

7. Limitation of Liability

7.1 Our liability is limited to the cost of the product or service supplied, except where prohibited by law.

7.2 Nothing in these Trading Terms limits liability for death or personal injury caused by negligence or fraud.

8. Governing Law

8.1 These Trading Terms are governed by the laws of England and Wales.

Terms of Use:

1. Introduction

1.1 This website (the “Site”) is operated by a mobile phone retail business based in Edinburgh, United Kingdom. In these Terms of Use (the “Terms”), references to “we”, “us”, or “our” mean the business that owns and operates this Site.

1.2 Please read these Terms carefully before using the Site. By accessing or using the Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Site.

1.3 These Terms should be read together with any other policies or notices displayed on the Site, including our Privacy & Cookie Policy and any applicable Trading or Sales Terms.

1.4 Where you purchase goods, services, digital content, or subscriptions through the Site, separate terms and conditions may apply.

1.5 We reserve the right to amend these Terms at any time by updating this page. Any changes will take effect immediately upon publication.

2. Use of the Site

2.1 You are responsible for all costs and expenses incurred in connection with your use of the Site.

2.2 The Site is intended for use within the United Kingdom. If you choose to access the Site from outside the UK, you do so at your own risk and are responsible for compliance with any applicable local laws.

2.3 We aim to ensure that the Site is accessible to all users. If you experience any difficulty accessing or using the Site, please contact us using the details provided on the Site.

2.4 You agree not to use the Site:

• for any unlawful, fraudulent, or improper purpose;

• to send spam, nuisance communications, or unsolicited messages;

• for unauthorised marketing or promotional activities;

• to threaten, abuse, harass, or harm any individual;

• to misuse personal data or compile databases, mailing lists, or directories;

• to interfere with, damage, or modify any part of the Site;

• in a manner that disrupts or places an excessive burden on our systems;

• using automated means to monitor, copy, or extract content from the Site.

2.5 We may restrict, suspend, or terminate your access to the Site if you breach these Terms or any applicable law.

3. Privacy and Personal Information

3.1 We take your privacy seriously. Any personal information you provide through the Site will be handled in accordance with our Privacy & Cookie Policy.

3.2 Our Privacy & Cookie Policy explains what personal data we collect, how it is used, and your rights under applicable data protection laws.

4. Intellectual Property Rights

4.1 All intellectual property rights in the Site and its content, including text, images, logos, graphics, videos, audio, and software (the “Content”), are owned by us or our licensors.

4.2 All rights are reserved. Nothing in these Terms grants you any rights in the Site or Content other than the right to access and use it for personal, non-commercial purposes.

4.3 You must not copy, reproduce, modify, distribute, or otherwise use any Content without our prior written consent.

4.4 Any use of trademarks displayed on the Site without our written permission is strictly prohibited.

4.5 If you believe any content on the Site infringes your rights or is otherwise unlawful, please contact us promptly.

5. Information Submitted to the Site

5.1 While we take reasonable steps to maintain the security of the Site, we do not guarantee that information transmitted through the Site will be confidential.

5.2 Other than personal data covered by our Privacy & Cookie Policy, any information you submit may be used by us for legitimate business purposes without restriction.

6. Third-Party Links

6.1 The Site may contain links to third-party websites or advertisements for your convenience.

6.2 We have no control over the content of third-party websites and accept no responsibility for them.

6.3 Accessing third-party websites is at your own risk and subject to their own terms and conditions.

7. Accuracy and Availability of the Site

7.1 We endeavour to ensure that information on the Site is accurate and up to date; however, we make no warranties or guarantees as to its accuracy, completeness, or reliability.

7.2 We reserve the right to suspend, withdraw, or restrict access to the Site at any time without notice.

7.3 Content on the Site is provided for general information only and does not constitute professional, legal, or financial advice.

7.4 We do not guarantee that the Site will always be available or free from interruptions or errors.

8. Limitation of Liability

8.1 We are responsible for losses or damages you suffer that are a foreseeable result of our breach of these Terms or our negligence.

8.2 We are not liable for losses that are not foreseeable, indirect losses, or business-related losses.

8.3 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

9. Events Beyond Our Control

9.1 We shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control.

10. Third-Party Rights

10.1 These Terms do not confer any rights on any person other than you and us.

11. General Provisions

11.1 Links to external websites are provided for information purposes only and do not imply endorsement.

11.2 Any formal legal notices should be sent using the contact details provided on the Site.

11.3 Failure to enforce any provision of these Terms does not constitute a waiver of our rights.

11.4 If any provision of these Terms is held to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

12. Governing Law and Jurisdiction

12.1 These Terms constitute the entire agreement between you and us regarding your use of the Site.

12.2 These Terms are governed by and construed in accordance with the laws of England and Wales.

12.3 The courts of England and Wales shall have jurisdiction over any disputes arising from or relating to these Terms, although we reserve the right to bring proceedings in your country of residence where permitted by law.

13. Contact Information

13.1 If you have any questions, concerns, or complaints regarding the Site or these Terms, please contact us using the details provided on the Site.

Terms & Conditions